We ship many items within 1 business day. Engraved, customized and personalized items may take 2-3 business days to process, if they are in stock. Please read product page carefully for detailed shipping times for most items. Items made to order or ordered from manufacturer could take more time than usual. Please email us for order related questions. Michael & Co. Jewelers is not responsible for delay in transport caused by carrier. We reserve the right to cancel any order that doesn't have billing and shipping address matching. We reserve the right to request signature for all shipments. Shipments signed and delivery by house hold members, that are claimed lost, must be accompanied by a Police Report in order to file an insurance claim. Insurance claims can take 15-30 days depending on the carrier. Money back guarantee has been suspended by all carriers due to Covid-19 until further notice.
All International buyers must pay duty and tax when item arrives to their country. Many countries charge between 20-25% as duty and tax. We recommend all international buyers to contact their local tax office to get more information.